IT Systems Support Specialist:
Grossman St. Amour CPAs is seeking to hire a Systems Support Specialist in our Information Technology department.  Primary functions of this position will be to assist the Systems Administrator with the day-to-day duties and provide Helpdesk support to end users.

Required competencies:

  • 4-year degree in Information Technology or related field; or equivalent education and 2 years related experience
  • Assist with maintenance of the Firm’s network
  • Run Software/Firmware upgrades on current systems
  • Monitors all systems via monitoring software and physical inspection of equipment
  • Provide Helpdesk support to end users
  • Work with vendor support for advanced troubleshooting and resolution of server issues when needed
  • Excellent interpersonal and communication skills as well as technical skills
  • Complete multiple tasks simultaneously and prioritize accordingly under heavy workloads

Inquiries will be kept confidential and should be submitted via email to Christina Tarnacki, HR Administrator at [email protected] or via postal mail at Grossman St. Amour CPAs, 110 West Fayette Street, Suite 900, Syracuse, NY 13202.  Please include salary requirement.   All correspondence handled on a confidential basis.

Firm contact information:

Grossman St. Amour Certified Public Accountants PLLC
110 West Fayette Street
One Lincoln Center, Suite 900
Syracuse, NY 13202
Attn: Christina Tarnacki, HR Administrator